Our Story
A Sacramento family business built on one simple promise: show up and do the work.
Why We Started
Reliable Housekeeping started with a simple frustration: cleaners who didn't show up.
Brandon and Charity launched the company in 2020 because Sacramento families deserved a cleaning service they could actually count on. No no-shows. No surprise charges. No mystery cleaners showing up unannounced. Just a reliable team that does the work, communicates clearly, and stands behind every job.
How We Work
We're not a franchise, and we're not a national chain. We're a family business that grew because we kept our promises, one client at a time. Every cleaner on our team is a W-2 employee — not a gig worker — who has passed a state and national background check, is bonded and insured under our policy, and is trained on our standards before their first job in your home.
What "Reliable" Actually Means
Reliability isn't just our name — it's how we measure ourselves. Show up on time. Tell you in advance if we ever need to reschedule (at least 48 hours, except for true emergencies). Follow up after every clean to check we got it right. If we miss any of that, we made the wrong promise.
The Team
Brandon (founder) handles the operations side — scheduling, training, technology. Charity is hands-on with quality and client communication. Our cleaning team is the face of the business in your home: trusted, trained, and committed to doing the job right.
Brandon
Co-founder · Operations
Charity
Co-founder · Quality
Angelica
Cleaning Team
Nick
Cleaning Team